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Frequently asked questions.

Below you’ll find common questions that we’ve been asked by clients, other paranormal groups and the public in general. If you have a question or concern that’s not addressed here, please feel free to contact us.

> Do you charge for your services?
> What equipment do you use and when do you investigate?
> Where in the country do you investigate?
> If you investigate my location, can I participate?
> What are your criteria to classify a location as 'haunted'?
> If classified haunted, what kind of help do you provide?
> Can you put me at ease about strangers being in my home?
> If you investigate my home, will I be on your website?
> How did you get started in this field?
> Can I join your group?
> Do you partner with other paranormal groups?
> What is your position on mediums, psychics, etc?
> I love your name and logo, can our group use them too?
> Do you have any corporate sponsors?
> And now for the answer everyone wants to know.

Do you charge for your services? Absolutely not. Grave Concerns is not a commercial venture. We’re in this field because it’s our passion. For smaller private residences, we may ask that you book a hotel room for you and your family the night of the investigation. Reason being, too many people in a small location can easily lead to corrupt media. But that’s not always the case and we can usually overcome any circumstance.

What equipment do you use and when do you investigate? We use the equipment highlighted in our How We Work section. The only thing that we have yet to obtain is a thermal-imaging camera. Of course, if you’d like to donate one to the cause, we’re all ears. :) In terms of timing, we generally investigate on weekends and during the late evening and pre-dawn hours when paranormal activity is usually most active.

Where in the country do you investigate? In a perfect world — everywhere. But our day jobs keep us close to Virginia, other areas of the Mid-Atlantic and the Northeast. If you’re outside of that area, we can probably work something out.

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If you investigate my location, can I participate? Absolutely, but there are a few conditions. You must hold nervous chatter to a bare minimum and the number of new participants must be kept to a bare minimum as well. Please keep in mind, we’re coming out to document your experiences. If circumstances threaten that, there’s no point in us investigating at all.

What are your criteria to classify a location as 'haunted'? Naturally, there are various types of hauntings. But for the purpose of this question, we have two classifications — haunted and inconclusive. For a location to be considered haunted, there has to be an overwhelming amount of evidence. If no or very little evidence is found, the location is classified inconclusive. We refuse to use the term 'not haunted' because we don’t presume to have all the answers and we don’t work under the assumption that the paranormal only responds to us.

If classified haunted, what kind of help do you provide? The fact is — we’re not priests, demonologists or mediums. Our goal is to simply document what you’ve been experiencing as a first step. If it’s determined that further help is needed beyond our capabilities, we’ll work with you to see help is delivered.

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Can you put me at ease about strangers being in my home? Rest assured; we’re ordinary people who simply provide an extraordinary service. If there was any doubt regarding the character or backgrounds of our investigators, they wouldn’t be a member of Grave Concerns. More importantly, they wouldn’t be invited to investigate in your home.

If you investigate my home, will I be on your website? No, you won’t. To protect your privacy, we don’t publish private location photos and always censor our clients’ identities in any evidence found. In fact, only private investigations where evidence was found are posted on our website. Simply put, you're assured of a discreet, professional investigation with Grave Concerns.

How did you get started in this field? Each member’s reason is their own. But from a group’s standpoint, we entered the paranormal world because we were dedicated to providing cold hard evidence of the unknown. It started with a single investigation years ago and, as all passions do, grew from there.

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Can I join your group? That depends. Do you have fleet of vans and thermal-imaging cameras? (Just kidding.) Actually, potential members and new members usually grow with the group over time. Click here to see how we determine who's a lead, regular or guest investigator and what's expected from each.

Do you partner with other paranormal groups? Yes, we do. Frankly, we’re much more likely to partner with a group who holds the same unwavering beliefs regarding objectivity and documentation. Send us an email if you’re interested in teaming up.

What is your position on mediums, psychics, etc? In no way do we dismiss those with extraordinary powers. But for us, it’s a matter of documentation. And the personal experiences of a medium or psychic can’t be documented. So, generally speaking, we don’t partner with them on an investigation.

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I love your name and logo, can our group use them too? We're easy going folks, but we're also pretty protective of our name and logo. In fact, both are registered with the United States Patent and Trademark Office, and here's proof. So, the answer is 'no way and don't even try it.' However, we do wish you the best on coming up with your own. :)

Do you have any corporate sponsors? No, we don’t. But it’s tradition to drop by the International House of Pancakes after every investigation. SO, IHOP, if you’re reading this — we’ll take a Spinach and Mushroom Omelette to go, and a corporate sponsorship 'over easy' please.

And now the answer everyone wants to know. Will our co-founder, Brent Brown, ever get asked for his autograph by an IHOP waitress again? Well, unless a plane carrying every celebrity in the world crashes and explodes, probably not. (But it was good while it lasted, huh Brent?)

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